Decisions are made before even talking to you.
Put your best foot forward on all review sites, and help ensure that your story is consistently told through the eyes of your customers to other new customers.
Thomas & Paulk scored a 25 out of 100 for the reviews and reputation review that we conducted.
Improving this score will help improve performance in three important areas:
- Convince more people to choose you.
- Increase the number of people who want to learn more about you.
- Improve performance of everything you do online.
Technology has made it so that anyone can find out anything about a business or a product. In just a few seconds, people can be browsing what your latest customer said on Google about you. Or Yelp. Or Facebook. The list goes on. But why does it really matter? The answer is without question, yes.
Highly rated businesses get more business, and their marketing is more effective.
“Scorpion recently analyzed the performance of over 20 million dollars in advertising spend across companies with various star ratings. The companies with over 4 star reviews converted nearly twice the amount of leads than the companies with under 4 stars.”
Make sure you have tools and processes in place to allow customers to review you on popular websites. If you use the Scorpion Platform, it’s built in to not only manage and request, but also to respond and engage. If you don’t, make sure you have a solution that works for your business. It’s important to take advantage of reviews. They are gold, and they are free.
In order to improve your Reputation Score, here are a few key areas you can focus on. Reputation is scored based on the number of reviews, the quality of reviews, the recency of reviews and the different ratings on different sites. In our Platform, we can track and report on even more.
Here’s the information that people see about you when they look up your reputation on Google.
- Star Rating 4.3 Stars
- Last Review November 11th, 2020
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Latest Review
Rhino Byday
Arnold and Itkin LLP showed a great passion for their job. They were very knowledgeable of the law. The willingness to help and compassion was amazing. I truly recommend them.
- Total Reviews 33
Start asking your customers to review you on Google. After each successful job, follow up and ask them to share their experience with others. By getting 8 more reviews on Google, you can increase your Reputation Score by 7 points. Don’t stop there though, keep your reviews consistent, and you can help improve the effectiveness of everything you do online.
Here’s the information that people see about you when they look up your reputation on Facebook
- Star Rating 4.4 Stars
- Last Review November 11th, 2020
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Latest Review
Kelsey Martinez
This is a great firm. Friendly staff and get the job done. Highly recommend.
- Total Reviews 44
While you have more reviews on Facebook that you do on Google, it’s important to keep having people talk about you and like you. This can have a good impact on their friends when they see that they already like you and recommend you. The more people who like you on Facebook, the better.
By getting 5 more positive reviews on Facebook, you can increase your Reputation Score by 4 points. Don’t stop there though, keep your reviews consistent, and you can help improve the effectiveness of everything you do online.